Website terms

Hire pricing and online reservations

Hire is £90 per trailer per calendar day, including delivery and collection dates. Each seven-day period is capped at £295 for fridge use or £345 for freezer use. Additional days follow the same daily rate and seven-day cap. All these rates exclude VAT.

Delivery and collection are charged per trailer at £0.95 multiplied by four times the one-way road mileage from CH64 5SW. Road mileage is calculated to the delivery postcode area and rounded to 0.1 mile. The full price, 20% VAT, amount payable now and remaining balance are shown before checkout.

Customers can select a 20% deposit or full payment. A deposit reserves the full hire period; the displayed balance remains payable and must be settled before delivery. No remaining balance is charged automatically.

Availability checks do not reserve stock. An online checkout temporarily holds stock; a booking is confirmed only after Stripe verifies successful payment. If payment is pending, do not submit another payment: contact us with your booking reference. Both delivery and collection dates are reserved exclusively for the customer; no same-day turnaround is offered online.

24/7 emergency hire

Emergency fridge or freezer trailer hire costs £895 per trailer for the first week, excluding VAT and delivery/collection. Standard delivery/collection mileage charges apply unless a different total is agreed during the call. After the first week, normal daily rates and seven-day caps apply for the selected temperature use.

Customers must call 07763 206199 before making payment. Emergency work is accepted only after we confirm trailer stock, driver availability, the delivery address, power and access. Following acceptance, we aim to leave base approximately one hour later. This is dispatch time, not arrival time: delivery timing depends on distance, traffic and site conditions and is confirmed during the call. Payment instructions are provided after acceptance. No online availability check by itself guarantees emergency dispatch.

Delivery access and changes

Customers must provide an accurate delivery address, suitable power and safe vehicle and trailer access. Delivery and collection times are arranged after booking. Ferry journeys, tolls and unusual access requirements need separate agreement before booking; please contact us if these apply. Contact us promptly for any date changes or cancellation. This website does not describe the deposit as non-refundable; any cancellation charge must follow the applicable agreement and statutory rights.

Product information

Specifications may vary between individual units. The final quotation and hire schedule identify the trailer, temperature range, electrical requirements and included equipment.

Customer responsibilities

Customers must provide safe access, an agreed electrical supply, appropriate site security and responsible operation. Full responsibilities, cancellation terms, deposits, damage, cleaning and breakdown procedures will appear in the separate hire agreement.

Liability

This website does not replace a signed hire or sale contract. Liability is governed by the written agreement accepted for the applicable hire or sale.

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